What is a Supply Chain

GS1 US Help Center

What's New

September 17th Release: 

Account Management Updates

If you manage multiple company accounts, you can now switch between them from the customer dashboard without signing out and signing back in.

Open the Manage Account menu, select Switch Accounts, and choose the company account you want to access. The page refreshes with information for the selected account, so you can continue working without restarting your task.

Who can use this feature?

This feature is available to users associated with more than one company account. If you have access to only one account, your experience will not change.

What should I know?

  • Your role and permissions determine what you can see and do in each account.

  • If you do not have permission to view the current page in the selected account, you will be redirected to the dashboard.

  • If you need additional access, contact the General User Administrator for that account.

  • After the account is switched, if a tab is open for the Store or Payment Portal, please log out and sign into the desired company account you want to work on. 

Login to explore your updated experience.

Location Updates

Bulk Search - Increased File Limit and Improved Unshared GLN Results:

Location Bulk Search now supports uploads of up to 10,000 records, an increase from the previous 1,000-record limit. Search results have also been improved to identify when a matching GLN exists but has not been shared with your company. This replaces the previous "No Match Found" message, providing greater clarity when reviewing results.

Warning Modal for Related GLN Impact:

Location now displays a warning message when you attempt to inactivate or update a GLN that is referenced by other GLNs through relationship attributes, including Parent Organization, Contained in Place, Base Location, Related Location, and Related Organization. The warning identifies impacted GLNs before the change is completed, helping you understand potential downstream effects.